Who we are
Troy O’Rourke Partnerships is the data controller for the personal information described in this policy.
Email: troy@troyorourke.com
Telephone: 07730 433390
Location: London, United Kingdom
Information we collect
When you contact us, we may collect your name, email address, telephone number, company name and any information included in your enquiry. If you become a client, we may also collect information needed to provide services, manage our relationship and meet legal or accounting requirements.
With your consent, Google Analytics may collect technical and usage information such as your IP address, browser and device type, pages visited, referral source, approximate location and time spent on the website.
How and why we use it
We use personal information to respond to enquiries, communicate with prospective and existing clients, provide consultancy services, administer our business, improve the website, protect its security and meet legal obligations. We do not sell your personal information.
Our lawful bases
- Legitimate interests: responding to enquiries and operating and protecting our business.
- Contract: taking steps at your request before a contract and providing agreed services.
- Consent: using optional analytics cookies or sending marketing where consent is required.
- Legal obligation: keeping records or disclosing information where the law requires it.
Where we rely on legitimate interests, we balance those interests against your rights and freedoms.
Marketing
Where permitted, we may contact business contacts about relevant services. You can object or unsubscribe at any time by emailing us. We will not sell or share your details with third parties for their own marketing.
Cookies and analytics
Google Analytics is disabled unless you accept analytics cookies. You can change your choice at any time through “Cookie settings” in the footer. See our Cookie Policy for more information.
Sharing and international transfers
We use Web3Forms to securely process and deliver contact-form enquiries to us. We may also share information with trusted providers that support website hosting, analytics, email, professional advice and business administration, and with authorities where required by law. Providers must protect information and use it only for authorised purposes.
Some providers may process information outside the UK. Where this happens, we use an approved safeguard, such as UK adequacy regulations or contractual protections, where required.
How long we keep information
We keep personal information only for as long as needed for the purpose collected and to meet legal, accounting and business requirements. Enquiries that do not lead to a business relationship are normally kept for up to 24 months. Contract and financial records may be retained longer where law or legitimate business needs require it.
Security
We use appropriate technical and organisational measures designed to protect personal information from loss, misuse, alteration or unauthorised access. No internet transmission or storage system can be guaranteed completely secure.
Your rights
Depending on the circumstances, UK data protection law gives you rights to access, correct or erase your data; restrict or object to processing; receive certain data in a portable format; and withdraw consent at any time. You may contact us to exercise a right. We may need to verify your identity.
You can also complain to the Information Commissioner’s Office (ICO). We would appreciate the opportunity to address your concern first.
Children
Our website and services are not directed at children, and we do not knowingly collect children’s personal information through the website.
Changes and contact
We may update this policy when our practices, services or legal obligations change. The effective date above shows when it was last revised. Questions can be sent to troy@troyorourke.com or raised by telephone on 07730 433390.